MORE About Us

Partner - Edmund Yau



  • 理諾士國際酒店管理高級文憑 Diploma in International Hotel Management

  • 旅游及酒店管理學士學位

    Bachelor of Tourism and Hospitality Management

  • 香港理工大學 - 酒店及旅遊管理學院師友計劃 - 理學士學生導師

    Student Mentor of the Hong Kong Polytechnic University SHTM Mentorship Programme

  • 多間酒店集團旗下酒店工作經驗 
    Experience working in hotels of various hotel groups

  • 香港理工大學酒店及旅遊管理學院 (SHTM) 入學面試及甄選小組成員

    Member of the Admission Interview and Selection Panel for the SHTM, The Hong Kong Polytechnic University.

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Work Area

  • 客務營運及管理
    Front Office Operations and Management

  •  顧客服務培訓
    Customer Service Training

  • 顧客服務滿意度分析
    Customer Service Satisfaction Analysis


Experience in the hotel industry

  • 香港中環五星級富麗華酒店
    Furama Hotel

  • 海逸酒店管理有限公司
    Hoi Yat (HONG KONG) Hotel Management Limited

  • 雅高國際集團
    Accor Group

  • 合和實業有限公司
    Hopewell Holdings